Built for restoration contractors

You build the business. We install the system.

ReconSmart works inside active claim files and team workflows to connect estimating, carrier follow up, production handoff, financial accountability, and margin control.

We do not stop at advice or estimate delivery. We install ownership, cadence, handoffs, and measurable control across the restoration workflow.

Contractor focused ReconSmart supports restoration companies, not direct property owners.
Claim lifecycle support Estimating, follow up, approval control, and production handoff.
Operationally grounded Recommendations are built for real teams, files, and workflows.
Margin conscious Every system is evaluated against execution and profitability.

The operational reality

Hard work does not fix an uncontrolled process.

Most restoration companies do not have a workload problem. They have disconnected systems across claims, production, financial control, and market positioning. ReconSmart addresses those breakdowns through 3 connected service pillars.

Claims lose momentum

Incomplete scopes, inconsistent documentation, and weak carrier follow up leave files stalled and revenue delayed.

Production breaks at the handoff

When estimating, administration, and production operate separately, corrections and conflict move downstream.

Revenue leaks without controls

Weak job costing, billing, collection, and margin checkpoints allow earned revenue to disappear.

Weak positioning limits growth

Unclear messaging, outdated websites, and inconsistent visual content weaken credibility, recruiting, and lead conversion.

Why ReconSmart

Advice is easy. Installation is the work.

Another contractor can tell you what worked for their company. ReconSmart identifies what is failing inside your operation, builds the control around your team, and stays involved through implementation.

Peer advice

  • Based on someone else’s company
  • Usually verbal and informal
  • No responsibility for execution
  • No structured follow through
  • No measurement of results

ReconSmart implementation

  • Diagnoses your actual workflow
  • Documents the process and controls
  • Assigns ownership and next actions
  • Installs operating cadence and handoffs
  • Tracks cycle time, accountability, and margin
ReconSmart installs operational control from estimate to cash. Scope → Submit → Follow up → Approve → Produce → Bill → Collect

What ReconSmart installs

One operating system. Three points
of control.

The services are connected by design. Strong estimating creates claim control. Operational systems protect execution and profitability. Brand and digital presence strengthen credibility, recruiting, and lead conversion.

Estimate Writing & Claim File Support

Defensible scopes supported by documentation, carrier communication, and disciplined follow up.

  • Mitigation, repairs, and contents estimates
  • Scope comparison and rebuttal support
  • Approval tracking and carrier follow up
  • Production ready scope delivery
  • Interior and exterior estimates for fire, water, storm, smoke, and impact losses

Operational Systems & Profitability Consulting

Practical systems that create ownership, repeatable execution, financial visibility, and stronger margin control.

  • Claims workflow and SOP development
  • Role clarity, accountability, and leadership cadence
  • KPI, cycle time, and job costing visibility
  • Estimate to production handoff
  • Billing, collection, and margin protection controls
Optional Growth Support

Brand & Digital Presence Development

Optional growth support that strengthens credibility, recruiting, and lead conversion.

  • Brand positioning and messaging
  • Website structure and design direction
  • Photography and video content
  • Lead conversion and recruiting pages
  • Content and digital presence planning
Need stronger control across estimating, operations, profitability, or market presence?
Request a Strategic Assessment

Claim execution system

A controlled path from intake to production.

Every file needs defined ownership, a next action, and a next touch point. Anything less is unmanaged work in progress.

Step 01 Review the file Confirm scope, documentation, coverage context, and missing information.
Step 02 Create and submit Build the estimate and send a clear, defensible claim package.
Step 03 Control the follow up Confirm receipt, review timing, responsibility, and the next touch point.
Step 04 Resolve the gaps Address omissions, pricing issues, scope conflicts, and supporting rationale.
Step 05 Handoff to production Deliver an approved, executable scope aligned with job costing and billing.

What changes

Structure creates speed, visibility, and margin control.

The objective is not more activity. The objective is a business that moves claims consistently, hands work to production cleanly, and gives leadership accurate visibility without constant firefighting.

Clear file ownership Every claim has a responsible person, next action, and follow up date.
Stronger front end scope discipline Better estimate logic reduces downstream corrections and avoidable supplements.
Reduced owner dependency Documented workflows replace memory, improvisation, and repeated intervention.
Improved margin visibility Estimating, job costing, billing, and collections remain connected.

From the founder

“Contractors do not need more disconnected advice. They need structure inside the workflow.

After more than 20 years inside restoration and insurance claims, the same pattern kept appearing: good companies working hard without a controlled operating system. ReconSmart was built to connect estimating, claim communication, production, and financial accountability.

We do not advise from a distance. We work inside the process, identify the constraint, install the control, and help the team execute it consistently.

Jack Liu Managing Principal
Jack Liu, Managing Principal of ReconSmart Solutions

Client fit

ReconSmart is not built for every contractor.

The work creates value when leadership is ready to replace reactive habits with documented systems, measurable accountability, and disciplined execution.

Strong fit

  • You have recurring claim delays or supplement issues
  • Your owner or managers remain trapped in daily firefighting
  • Estimating and production operate with inconsistent handoffs
  • You want better visibility, accountability, and margin control

Poor fit

  • You want a generic estimate with no claim file support
  • You are unwilling to document workflows or measure performance
  • You expect improvement without leadership accountability
  • You are seeking direct homeowner claim representation

Fix the operating system before adding more volume.

Start with a strategic assessment of your claims workflow, estimating discipline, operational controls, and margin protection.